GENERAL TERMS AND CONDITIONS

CHECK-IN AND CHECK-OUT

The rooms are available to our guests from 2:30 pm upon day of arrival until 10:00 am on day of departure.

Late check-in fee (after 12pm) €10,00 per person.


GENERAL BOOKING CONDITIONS – CANCELLATION POLICY

To confirm the booking we request a deposit for each room.


In conformity to the article 1385 – 1386 of the Italian civil code, the deposit is exclusively meant as guarantee for the commitment taken (booking) and not as an advanced payment. This implies the acceptance of the booking and cancelling conditions and will be returned at the act of payment.


Cancellations:
-    for late arrivals or early departures, the full day price of the room will be charged;
-    deposits will be returned for cancellations 30 days prior to arrival. Cancellations made between 30 to 14 days before arrival may be used for a different date within the following 3 months;
-    there is also the possibility to stipulate cancellation insurance with STORNOHOTEL (within 48 hours from the booking).

HOTEL ALPI Srl

EU IBAN: IT 17 Q 08140 34490 000008002491

SWIFT CODE: CCRTIT2T38A

Cassa Rurale Dolomiti di Fassa Primiero e Belluno

We accept: cash (up to € 3.000), cheques, Visa, MasterCard, debit cards.

 

PETS

Unfortunately pets are not permitted on our premises.